As medical waiting rooms in some countries overflow amid the coronavirus pandemic,
ratcheting up the risk of more people being exposed to the deadly
pathogen, two physicians have launched a new app called DocClocker, with
the hopes of curtailing such vulnerability.
“The waiting-room-management solution has been in research and
development for the past three years. Long wait times in doctors’
waiting rooms are an ongoing problem and we set out to create a solution
using state-of-the-art software,” Dr. Kevin Makati, a physician and
co-CEO and co-founder of DocClocker, told Fox News. “Long wait times
translate to congested waiting rooms and more exposure to transmissible
disease. The smartphone app offers a potential solution.”
The app, which was created and funded entirely by physicians,
essentially requires doctors to subscribe and either use the app or to
log in online and report the delays and patients, using a separate
smartphone or web-enabled device, can view the waiting times in
real-time.
“Patients may also make last-minute appointments both on or off hours
with available providers,” Makati explained. “In hospitals, a separate
application provides updates from the operating room to the or waiting
room. As governments and communities around the globe are doing
everything in their power to prevent the spread of coronavirus, it is
the obligation of medical providers to do the same for the safety and
well-being of their patients.”
The ultimate goal of the app, the founders contend, is to provide
transparency in the waiting room and “enhance communication between
patients and their medical providers.”
“The DocClocker app easily allows for medical providers to deliver
patients with waiting room wait times to create positive patient
experiences – allowing patients to pursue other activities in case the
office is running behind,” the founders’ said in a statement.
The CDC, however, is urging anyone who suspects they may have
coronavirus – either by exhibiting the flu-like symptoms or having
crossed paths with a person known to have contracted the disease – phone
their healthcare provider ahead of time so appropriate precautions can
be taken ahead of their arrival for testing.
DocClocker is publicly available on iOS and Android devices; free for
patients and an affordable subscription for doctors. DocClocker has
also decided to make available a free trial for providers to help curb
the potential exposure to COVID-19, the official name given to the novel
virus.
“It is important that people are not sitting in sick waiting rooms
during the coronavirus outbreak when there are delays in the office,”
added Dr. Eric Carter, co-CEO and co-founder of DocClocker. “(We) are
engaged in technology efficiencies that mitigate long wait times. At
times like these, patients deserve nothing less.”
https://nypost.com/2020/03/13/app-aims-to-limit-coronavirus-exposure-in-medical-waiting-rooms/
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