Walgreens pharmacists are playing a more important role in healthcare than ever before, and the company today announced another significant step that will allow its 24,000+ pharmacists to place even greater focus on patient care and outcomes. Walgreens is eliminating all task-based metrics for retail pharmacy staff as part of team members’ performance reviews, further enabling the company’s pharmacists to practice at the top of their license while creating a differentiated work environment within its pharmacies nationwide.
The change in approach to talent management also comes as Walgreens is laying the groundwork for new areas of pharmacist care, such as testing and treating routine illnesses. Moving forward, pharmacy teams will be evaluated based solely on the behaviors that best support patient care and enhance the patient experience, in line with the company’s core values.
https://finance.yahoo.com/news/walgreens-sharpens-focus-patient-care-130000246.html
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