COVID-19 vaccines and the return of customers to stores helped push
But the pandemic's unpredictability is making the drugstore chain and pharmacy benefit manager cautious. It did not raise a 2022 forecast it laid out in December, and its shares slid on Wednesday.
Vaccines that boosted fourth quarter sales could drop as much as 80% in the new year, and company executives expect a decline in in-store diagnostic testing as well. Plus they don't know if there will be another surge in cases or another round of vaccine boosters in 2022.
COVID-19's impact “remains one of the most challenging aspects of developing our guidance,” Chief Financial Officer
The pandemic's impact was clear in the recently concluded fourth quarter, which saw
The largest revenue generator for CVS, the pharmacy benefit management business, processed more pharmacy claims due partly to COVID-19 vaccinations and an increase in new prescriptions compared to the final quarter of 2020.
Vaccines had just started rolling out at the end of 2020, and many people were still staying home and trying to avoid the virus by staying away from doctor's offices that generate those prescriptions.
The pharmacy benefit management business runs prescription drug plans for large employers and other big clients.
The company also administered more than 20 million COVID-19 vaccines in the quarter, as customers sought boosters and eligibility expanded to children in
Demand for COVID-19 tests customers could buy over the counter, or without a prescription, also spiked in the fourth quarter as the omicron variant of the virus surged.
That segment saw revenue jump 8% as it added more customers with government-funded Medicare Advantage coverage. It also spent less on COVID-19 testing and treatment.
Overall,
Analysts expected earnings of
Analysts forecast, on average, earnings of
Shares of the
The price of
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